Refund policy

Due to the nature of our garments and for hygiene reasons, we do not accept returns or exchanges.

All items are carefully inspected before dispatch to ensure they meet our quality standards.

Please ensure you check product descriptions, sizing and details before placing your order.

If you receive an item that is faulty or incorrect, please contact us within 48 hours of delivery at elayaofficial1@outlook.com

We may request photos of the item to review the issue.

If a fault is confirmed, we will arrange a replacement or refund where appropriate.

Please note that colours and details may vary slightly due to lighting, photography and screen settings.